Terms & Conditions
Last updated: 22 October 2026. These Terms & Conditions govern your use of the Fortunica Casino website, mobile applications and services in Australia. By accessing or using our platform you agree to be bound by these terms.
1. Eligibility and Account Registration
You must be at least 18 years old and located in a jurisdiction where online gambling is legal to open an account. You may only hold one account. You must provide accurate and complete information during registration and keep your details up to date. We may request identity and address verification documents before allowing deposits, withdrawals or continued play.
2. Account Security
You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorised use of your account. We are not liable for losses resulting from your failure to protect your account information.
3. Deposits and Withdrawals
Deposits and withdrawals must be made using payment methods registered in your own name. Minimum and maximum limits apply and are displayed in the cashier. Withdrawal requests are processed subject to verification checks and may take up to several business days depending on the method. We reserve the right to request additional documentation before processing any transaction.
4. Bonuses and Promotions
All bonuses and promotions are subject to specific terms, including wagering requirements, game restrictions, maximum bet limits and expiry dates. The general wagering requirement is x40 for bonus funds and x30 for free-spin winnings unless otherwise stated. Bonus abuse, including the use of multiple accounts or strategies designed to exploit promotions, will result in forfeiture of bonuses and winnings.
5. Game Rules and Fair Play
Games are provided by third-party suppliers and are governed by their respective rules. We use certified random number generators to ensure fair outcomes. In the event of a game malfunction, all affected bets and wins will be voided.
6. Prohibited Activities
You must not:
- Use the platform for money laundering, fraud or any illegal purpose.
- Open multiple accounts or allow others to use your account.
- Use automated systems, bots or software to gain an unfair advantage.
- Collude with other players or manipulate game outcomes.
- Provide false or misleading information.
Violation of these rules may result in account suspension, closure and confiscation of funds.
7. Responsible Gambling
We are committed to responsible gambling. You can set deposit limits, take a cooling-off period or self-exclude at any time through your account settings or by contacting support. If you feel gambling is becoming a problem, we encourage you to seek help from organisations such as Gambling Help Online (1800 858 858) or Gamblers Anonymous Australia.
8. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential losses arising from your use of the platform. Our total liability is limited to the amount of your deposits in the preceding 12 months. Nothing in these terms excludes rights you have under Australian Consumer Law.
9. Account Closure and Suspension
You may close your account at any time by contacting support. We may suspend or close your account if you breach these terms, engage in fraudulent activity, or where required by law or a regulator.
10. Changes to Terms
We may update these Terms & Conditions from time to time. The latest version will be posted on this page. Significant changes will be notified to you by email or a prominent notice on the website. Continued use of the platform after changes take effect constitutes acceptance.
11. Governing Law
These Terms & Conditions are governed by the laws of Australia and, where applicable, the laws of the state or territory in which you reside. Any disputes will be subject to the exclusive jurisdiction of the courts of that state or territory.
12. Contact
For questions about these Terms & Conditions, please contact our support team via live chat or email at [email protected].